speak slowly

Speaking with Confidence

When presenting yourself in a professional environment, appearing confident in yourself and your business are of the utmost importance. No one wants to trust someone who doesn’t appear to trust themselves. While a lucky few may naturally project a confident air, the majority of us must work to develop this skill. For the next two […]

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Slow and Steady

Last week, we discussed how your intonation can affect how people perceive you and how they receive your message. In this post, we will continue our discussion on non-verbal skills and focus on how your rate of speech can positively or negatively affect your communication.  Many people, when nervous or excited, tend to speak too […]

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Helpful Hints for Telephone Communication

It is said that up to 93% of communication is non-verbal. In day-to-day communication, this means that your facial expressions, gestures, eye contact, and overall body language play a huge role in helping your listener to understand your message. However, when speaking on the telephone, none of those visual cues are available to your or […]

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